Dr. Istijanto

 : istijanto@pmbs.ac.id

  : BSD (021) 304 50 500 ext 2210

  : –

Faculty Member Universitas Prasetiya Mulya

Research
Book
Activities
Research

RESEARCH INTEREST

Service Failure and Recovery, Customer Participation

Book
Activities

Teaching:

Strategic Marketing

Consumer Behavior

Business Research Method

Marketing Research

Conference, Talk, Speaking Engagements and Professional Experience:

 

2009:

As a Speaker Seminar "Marketing for Everyone"  (Hotel Grand Flora, Kemang, 2009)

2010:

As a Speaker Seminar "Beyound of Marketing Management" (Bogor, 2010)

As a Speaker Seminar "Organizational Climate Index Measurement" (Jakarta, 2010)